Many times people ask me to leave a review, this place never said a word about it. I randomly found this business in search of a SMOG check AND and a place that could fix it if my car didn't pass. They suggested an appointment, which I prefer. The place is organized, clean, welcoming--with a giant living room-sized waiting room and comfy furniture, and extremely convenient if you live in North San Jose. What makes this place so great though is the woman behind the front desk, whose name I forgot to ask, who is polite, helpful, efficient, and gave me a subtle upsell that felt just right. I came home to emailed receipts, estimates, and the knowledge the service I paid for was transmitted to the right people. I'll certainly be back. Very impressive.