i had high expectations for the smog man after reading the other posted reviews here. and as i expected, the shop was very clean, and the owner was very nice. i was in an out of there in under 15 minutes. i appreciated his ability to juggle several customers at once with ease, and never letting anyone feel ignored. he is fast, curteous and reasonably priced (get the coupon online for a discount). this is the old-fashioned type of customer service that has, for the most part, gone by the wayside, yet kept alive by a few honest folks like the smog man. your smog even comes with a smile and a handshake.